Privacy Policy

Time Inn Casino & Lotto Gaming
Registered Office: Senegambia / Kololi
Registration Number: SRN 1710128684 Form SWR3
Represented by: TimeInn Casino


1. General Privacy Statement

At TimeInn, the confidentiality and security of your personal data are of utmost importance. This Privacy Policy explains what information we collect, how we collect it, why we process it, and how it may be used.

This document forms part of the agreement between you and TimeInn (“we”, “our”, “us”) and should be read alongside our Terms and Conditions.

We may update this Privacy Policy occasionally. Any changes will be published on our website, and we encourage you to revisit it regularly.

2. Information We Collect

“Personal Information” refers to data that identifies you as an individual. Examples include:

  • Full name, date of birth, residential or billing address
  • Email address and phone number
  • Account details, payment information, and transaction records

Additionally, we collect usage data such as IP addresses, browser/device type, login times, crash/error reports, language settings, and pages visited. This information is stored for compliance, service quality, and security purposes.

We do not collect personal information without your awareness and consent.

3. How We Collect Data

  • Directly from you during registration, communication, or use of our services
  • Through trusted third-party providers such as payment processors and technical partners
  • From vendors or affiliates acting in compliance with data protection laws

All third parties handling your data are contractually obligated to safeguard it and use it only for agreed purposes.

4. How We Use Your Information

Collected data may be used to:

  • Deliver and operate our gaming services
  • Process deposits, withdrawals, and transactions
  • Verify player identity and meet regulatory requirements
  • Provide customer care and technical support
  • Improve platform performance and security
  • Send promotional offers (where consent is given)
  • Conduct voluntary surveys, contests, or promotions

We may also share information with carefully selected partners for marketing or operational reasons.

5. Disclosure of Information

We may share your data if required by law or in cases where disclosure is necessary to:

  • Fulfill legal or regulatory obligations
  • Protect our rights, assets, or platform integrity
  • Prevent fraud, financial crime, or misuse of services

In cases of suspected fraud, chargebacks, or unlawful activity, your details may be passed to banks, regulators, or relevant authorities. For research (e.g., responsible gambling studies), data may be anonymized before being shared.

6. Your Rights

You may at any time:

  • Opt out of marketing communications via account settings or by contacting support
  • Request confirmation, correction, or update of your stored personal data
  • Raise concerns about how your data is processed

Please note that certain information must be retained if required by law or regulation.

7. Cookies

Cookies are small text files stored on your device that enhance your browsing experience. We use:

  • Session cookies – expire after the session ends
  • Persistent cookies – remain stored for a defined period to remember preferences
  • Analytical cookies – help us analyze site traffic and improve usability

Cookies may also be used to show you relevant ads. You may disable them in your browser, though some features may not function properly.

8. Payment Processing

To process deposits and withdrawals, we work with third-party payment service providers. By using our services, you consent to the transfer and handling of your data (including international transfers) for these purposes.

9. Security Reviews

We reserve the right to conduct verification checks, including reviewing your activity and personal data, to detect fraud, ensure compliance, and enforce our Terms. These checks may involve identity verification against third-party databases.

10. Data Protection

All personal data is stored securely on encrypted servers, protected by firewalls and advanced security protocols. We also require our affiliates and partners to apply strict protective measures.

11. Underage Users

Our services are strictly for adults aged 18+ (or the legal gambling age in their jurisdiction). If we discover that a minor has provided personal data, it will be deleted immediately.

12. International Transfers

Your data may be stored or processed outside your country of residence. Wherever it is handled, we require partners to comply with strict privacy and data protection standards.

13. External Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or functionality of those external sites. Any data shared there is covered by their own policies.

14. Limitation of Liability

While we take all reasonable measures to protect your personal data, we cannot guarantee error-free operation of our systems. Services are provided “as is” and “as available”, and we disclaim liability for indirect or consequential damages linked to data use.

15. Acceptance of This Policy

By using TimeInn services, you agree to this Privacy Policy. Updates will be published on our website, and continued use after changes constitutes acceptance.

16. Third-Party Platforms

Our website may contain links to other platforms outside of our control. We do not take responsibility for errors, downtime, or practices of those third-party operators.